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Your tej888 account supports deposits and withdrawals through bKash, Nagad and Bank Transfer — the payment routes you already use. Access the banking section from your signed-in account page to review the steps, limits and verification fields shown there.
Putting money into your account starts at the deposit counter inside your signed-in dashboard. We support bKash, Nagad and Bank Transfer as the primary routes for Bangladesh. Each method shows its own fields and minimum amount directly on the deposit screen — follow what is displayed there rather than any figure quoted elsewhere. Once you confirm the transaction on your wallet or bank side, the amount moves to your tej888 balance. Check your account history to confirm the credit has landed before you start playing.
Log in and navigate to the banking or wallet section of your account. The deposit option is listed there alongside your current balance.
Select bKash, Nagad or Bank Transfer from the available methods. Each option shows the fields and minimum amount relevant to that route.
Type the amount you want to add, review the details on screen, then confirm. Complete any steps your wallet or bank app requires on their side.
Return to your account dashboard after confirming. Your updated balance appears there once the deposit is processed on our end.
Withdrawals move your account balance back to the bKash, Nagad or bank account you nominate. Open the withdrawal section from your signed-in account area — the screen shows the methods available to you along with any minimum or verification requirements at that point. Enter the amount you want to withdraw and confirm the destination details carefully, because we send funds to the information you provide. If your account has a pending identity check, the withdrawal screen will indicate what needs to be completed first. Keep a note of the reference shown after you submit.
From your signed-in account, go to the banking area and select the withdrawal option. Your available balance and eligible methods are shown there.
Choose bKash, Nagad or Bank Transfer. Enter the wallet number or bank details that match the account registered to your name.
Type the withdrawal amount within the range shown on screen. Review the destination details before confirming — corrections after submission may not be possible.
After submitting, save the reference number displayed. Use it if you need to follow up with our support team about the status of your withdrawal.
Some account actions — including withdrawals above certain thresholds — require an identity check before they proceed. The fields and documents we ask for are shown directly inside your account area under the verification section; follow only what is listed there. We do not ask for information outside those fields. If a step is unclear, our support team can walk you through what is needed. Completing the check once means it does not need to be repeated for routine transactions afterward. Check your account area to see whether a verification step is currently pending on your profile.
Log in and look for the identity or verification area in your account settings. Any pending steps are flagged there with the specific fields required.
Submit only what the account screen asks for. The required information is listed clearly — do not send documents through chat or email unless support specifically directs you to.
After submitting, your account area will update to reflect the status. You do not need to contact support unless the status has not changed after a reasonable period.
If a verification step is unclear or appears to be stuck, contact our support team through the published channel in your account. They can confirm what is needed and check the status on their end.
We accept the local payment methods Bangladesh players use most. Each route is available from the deposit and withdrawal screens inside your signed-in account. Minimum and maximum amounts are shown at the point of transaction.
Deposit and withdraw using your bKash mobile wallet. Enter your bKash number in the field shown on the banking screen.
Nagad transfers are supported for both deposits and withdrawals. Follow the steps shown on the Nagad option inside your account banking area.
Direct bank transfers are available for members who prefer to move funds through their local bank account rather than a mobile wallet.
Every deposit and withdrawal you make through tej888 generates a record on both sides — your mobile wallet or bank statement and your tej888 account history. Keeping these in sync helps you confirm that a transaction completed correctly and gives you the reference details needed if you ever contact support.
Each transaction on tej888 carries a unique reference. Note it at the time of the transaction. Your wallet or bank will also generate its own reference — keep both so they can be matched if needed.
Your tej888 account history shows a status for each transaction: pending, completed or failed. A pending status means the transaction is still being processed; completed means the balance has moved; failed means no funds were transferred.
The transaction history inside your signed-in account lists every deposit and withdrawal with the date, amount, method and status. Use this screen first when checking whether a transaction has landed.
For any transaction you intend to follow up on, save a screenshot of your wallet confirmation and note the tej888 reference number. Support will ask for these details when investigating a delayed or disputed transaction.
Account security on tej888 starts with the steps you take when logging in and managing your payment details. We have built checks into the banking flow to reduce the risk of unauthorised transactions, but your own habits — using the correct domain, keeping your login details private and verifying your wallet ownership — are the first line of defence.
Always access your account through the correct tej888 domain. Bookmark it directly rather than following links in messages. Phishing pages copy the look of real sites — the URL is the reliable check.
We verify account ownership before processing withdrawals above certain thresholds. This step protects your balance by confirming that withdrawal requests come from the registered account holder.
Withdrawals are sent only to payment accounts that match your registered details. We do not send funds to third-party wallets or accounts in a different name, which reduces the risk of misdirected payments.
If you notice an unrecognised transaction or cannot access your account, contact our support team through the published channel shown inside your account area. Do not share your login credentials with anyone, including support staff.
These are the questions we hear most often about deposits, withdrawals and account verification. If your question is not covered here, the support route inside your account is the fastest way to get a specific answer.
bKash, Nagad and Bank Transfer are the supported deposit routes. Open the deposit screen inside your signed-in account to see which methods are currently available to you and the amounts shown for each.
Go to the withdrawal section in your account banking area, select bKash, enter your wallet number and the amount, then confirm. The screen shows the minimum amount and any verification steps required before the withdrawal can proceed.
A pending status means the transaction is still being matched on our end. Check your wallet confirmation to verify the payment left your account. If the status has not updated after a reasonable period, contact support with your reference number.
The fields required are listed inside the verification section of your account. Follow only what is shown there. If a step is unclear, reach out to support through the published channel in your account rather than sending documents elsewhere.
Minimum amounts are displayed on the deposit and withdrawal screens at the time of the transaction. We do not publish a fixed figure here because it can vary by payment method — check the screen for the current limit.
Check your tej888 account history for the transaction status and note the reference number. Then contact our support team through the channel shown in your account, providing the reference and a screenshot of your wallet confirmation if available.