tej888 handles your information with a clear, specific purpose: to run your account, process your transactions through bKash, Nagad or Bank Transfer, and keep your session secure. This policy sets out exactly what data we hold, how long we keep it, and the steps you can take to review or correct it. Access to tej888 depends on your local law and eligible regions.
Account data protected
bKash & Nagad transactions covered
Your rights clearly stated
Contact route published
POLICY SCOPE DETAIL
How tej888 Collects and Uses Your Information
When you open an account, we collect the information you enter directly — your name, contact details, and any wallet identifiers linked to bKash, Nagad, or Bank Transfer. We use this to verify your identity, process deposits and withdrawals, and keep a transaction record you can check in the signed-in account area. We also collect session data automatically: device type, browser version, IP address and pages visited. This helps us keep the platform working correctly on mobile and detect unusual activity on your account. We do not sell your personal data to third parties. Where we share data with payment processors — such as those handling bKash or Nagad transfers — it is shared only to complete the transaction you requested. Any analytics partners receive only aggregated, non-identifying data. We retain your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of the data we hold on you through the support route published on this site. Your use of the platform and our handling of your data are both subject to your local law and the eligible regions where tej888 operates.
bKash wallet data — used only for your own transactions
Nagad transfer records — stored in your account history
Bank Transfer details — retained for your transaction log
Session and device data — used for account security only
WHAT THIS COVERS
Where This Privacy Policy Applies
This policy covers the information tej888 collects and processes directly. It does not extend to third-party services you reach through links on this site, or to the data practices of payment providers you choose to use. Each area below clarifies whether this policy applies or where another set of rules takes over.
Account Access
All data entered when you register, log in or update your account details falls inside this policy. That includes your email, contact number and any identity documents submitted through the account verification steps shown in your profile.
Transactions
Deposit and withdrawal records tied to bKash, Nagad or Bank Transfer are covered here. Once a transaction is handed to a payment provider to complete, that provider's own privacy rules apply to how they handle your wallet data on their side.
Site Content
Pages you browse, game sessions you start and lobby navigation patterns are logged under this policy as session data. This data is used to keep the site working correctly and is not linked to your personal profile for marketing purposes.
Third-Party Services
Links to external sites, payment-provider apps and any third-party tools you open from this platform operate under those services' own policies. We do not control or carry responsibility for their data practices once you leave tej888.
ACTIONS YOU CAN TAKE
Your Practical Rights Under This Policy
This policy gives you specific, actionable steps — not just abstract statements. You can ask to see the personal data we hold on your account, and we will provide a summary through the published support route. If any detail is wrong — a name spelling, a contact number, or a wallet identifier linked to your bKash or Nagad account — you can request a correction by contacting support directly. You are also entitled to ask why a specific piece of data was collected and how long we intend to keep it. Where your local law and eligible region permit, you may ask us to delete data that is no longer needed to run your account. We will confirm what can be removed and what must be kept for transaction record purposes. All requests are handled through the support contact published on this site. We do not require you to submit a formal legal document to start a data query — a clear message through the account help route is enough to open the process.
Review Your Records
Contact support to request a summary of the personal data held on your account. We will confirm what is stored and where it comes from — account registration, transaction history or session logs.
Correct Account Details
If your name, contact number or wallet identifier is recorded incorrectly, raise a correction request through the support route. Show the correct detail and we will update the record.
Raise a Data Question
You can ask why a specific piece of data was collected, who it was shared with and when it will be deleted. Questions go through the same support contact path listed on this site.
Request Data Removal
Where your local law and eligible region allow it, you may ask for data that no longer serves an account or transaction purpose to be removed. Support will confirm what can be deleted and what the record-keeping rules require us to retain.
CONTACT US DIRECTLY
How to Reach Us About This Policy
If you have a question about how your data is handled, the fastest route is through the account help section. Use the contact path that is published and visible when you are signed in. We do not list channels or hours we cannot confirm — what is shown on the site is what is active.
Account Help Centre
Open the help section from your signed-in account page. Submit your data question through the form shown there — include your registered contact detail so we can match the request to your account.
Live Chat Support
The live chat route shown in your account area connects you to the support team. Use it to raise a privacy question, ask about a specific data record or start a correction request.
Email Contact
The email address published on this site is the direct route for formal data requests, including removal and review. Include your account details and the specific question so the team can respond without a follow-up.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
We keep your data only as long as it serves a clear, specific purpose — running your account, completing your transactions and meeting any record-keeping requirements that apply in eligible regions. When that purpose ends, we remove the data or anonymise it. Every step in this process is governed by this policy.
Cookies and Session Tracking
We use cookies to keep your session active, remember your account preferences and collect anonymised browsing data. You can adjust cookie settings in your browser at any time. Disabling certain cookies may affect how account pages load on your device.
Account Security Measures
Access to your account data is restricted to processes that need it to run your session or complete a bKash, Nagad or Bank Transfer transaction. We do not expose raw account data through the lobby interface or to unrelated internal systems.
Data Retention Period
Account and transaction data is kept while your account is active and for a defined period after closure, as required by applicable rules in eligible regions. You can ask for a retention summary through the support contact published on this site.
Policy Updates
When this policy changes, the updated version is posted here with the revision date shown at the top of the page. Continued use of your account after a posted change means you have seen the updated terms. You can request a copy of any previous version through support.
POLICY QUESTIONS ANSWERED
Privacy Policy — Questions We Get Asked
These are the questions that come up most often about how tej888 handles your data. If your question is not here, the support route in your account area is open for direct queries.
What personal data does tej888 collect when I open an account?
We collect the details you enter during registration — name, contact number and email — plus any wallet identifiers you link for bKash, Nagad or Bank Transfer. We also log session data such as device type and IP address to keep your account secure.
Does tej888 share my data with third parties?
We share data only where it is necessary to complete a transaction — for example, passing your bKash or Nagad wallet reference to the payment processor. We do not sell your data. Analytics partners receive only aggregated data that cannot identify you.
How do I see what data is held on my account?
Send a data review request through the support contact published on this site. Include your registered email or contact number so we can match the request to your account. We will provide a summary of what is stored and where it came from.
Can I ask tej888 to correct or delete my data?
Yes. Contact support to raise a correction or deletion request. Corrections to account details like your contact number or wallet ID are processed once we confirm the change. Deletion requests are handled based on your local law and eligible region, and we will confirm what can be removed.
How long does tej888 keep my account and transaction data?
We keep your data while your account is active. After closure, we retain it for a defined period as required by applicable rules in eligible regions. You can ask for a retention period summary through the help route visible in your account area.
Does this privacy policy cover bKash and Nagad transactions fully?
This policy covers how we handle transaction data on our side — what we store, why we store it and who can access it. Once a transaction is passed to bKash or Nagad to process, their own privacy rules apply to how they handle your wallet data.
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